Pricing and Return Policy

Technical Team Graphic Designers Web Development Team

Pricing and Return Policy

ICS always gives a complete estimate with each web site project we accept. We state the maximum fee that the client will be expected to pay. Once the client agrees to the set fee, ICS issues a contract stating the fixed fee and the project objectives. Client is required to submit a 50% down payment at contract signing. This amount can be paid by credit card, business check or personal check. The amount of the down payment covers all labor costs involved in creating the initial design concept, navigation infrastructure, establishing and setting up the hosting account, and setting up and mapping the domain name.

Once the first phase of the project is completed, client is required to view the initial design concept, approve the concept or request modifications and then approve the design, and submit all proofread content to ICS.

Once all content is approved, the site is built and deployed to the live server, client is required to make a final approval and submit approval in e-mail for us to bill the final 50%. This amount can be paid by credit card business check or personal check.

Because of our payment policies once the development process has passed through the initial design phase only the first 50% can be refunded because the remainder of the fee is all labor that has been approved by client in first phase of project.

ICS will refund your down payment on your web site if:

We cannot come to an agreement on a design concept for the site. We have worked with many clients and have always been able to resolve design issues and we will work hard with every client to ensure they are happy. If for some reason, we encounter a client that we don't think we can satisfy, we will refund only the part of the down payment related to design. This equates to about 50% of the down payment.

Basic Sites:

All basic websites must be paid in full at time of development and is 100% non-refundable.

We will NOT issue refunds for the following reasons:

Once embarking on the project, and paying the down payment, you just change your mind about building the site or you can't get the money to finish the project.
You find another company that can finish the project cheaper. We will be glad to give you the source files for the design, and you can take them to another company to finish the project.
All Basic & Industry Special websites

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